Privacy Policy
Last updated: 01/01/2026
This Privacy Policy explains how SkyGrid Host ("we," "our," or "us") collects, uses, discloses, and protects your information when you use our website and services, including cloud hosting, domain name registration, and user account features (collectively, the "Services").
1. Information We Collect
1.1 Personal Information
When you create an account, purchase services, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Account login credentials
- Company name (if applicable)
1.2 Account & Usage Information
We may automatically collect:
- User account ID and settings
- Login and authentication activity
- IP address
- Browser type, operating system, and device information
- Hosting usage logs and service-related activity
1.3 Payment Information
Payments on SkyGrid Host are securely processed by third-party payment providers, including Stripe and PayPal.
SkyGrid Host does not store or process full credit or debit card details. All payment information is handled directly by these providers in accordance with their own privacy policies.
2. How We Use Your Information
- Create and manage user accounts
- Provide cloud hosting and domain registration services
- Process payments, invoices, and refunds
- Send service updates, billing notices, and support communications
- Improve website performance, security, and user experience
- Detect and prevent fraud or unauthorized activity
- Comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
SkyGrid Host uses cookies and similar technologies to maintain user sessions, remember preferences, improve functionality, and analyze website traffic.
You may manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Services.
4. Sharing of Information
We do not sell, rent, or trade your personal data.
We may share information with:
- Payment processors (Stripe and PayPal)
- Domain registrars and registries as required for domain registration
- Infrastructure and service providers necessary to deliver hosting services
- Legal authorities when required by law or to protect our rights
5. Domain Registration Data
When registering domain names through SkyGrid Host, certain registrant information may be shared with domain registrars and registries in accordance with ICANN or other regulatory requirements. Domain privacy or WHOIS protection services may be available where supported.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your information, including encrypted connections, secure authentication, and restricted internal access.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
Users may request account deletion, subject to applicable legal and regulatory requirements.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to request data portability.
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. SkyGrid Host is not responsible for the privacy practices or content of those sites.
10. Children’s Privacy
Our Services are not intended for individuals under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Services constitutes acceptance of the revised policy.
12. Contact Us
SkyGrid Host
Email: support@skygridhost.com
Website: https://www.skygridhost.com