Get in touch
We’re here to help you with anything related to hosting, domains, or cloud services. Whether you’re a new customer or a long-time partner, our team is ready to assist.
support@skygridhost.com
Frequently Asked Questions
Quick answers to help you get started. Still unsure? Contact support anytime.
All plans include NVMe SSD storage, free SSL, DNS management, and 24/7 support.
Unlock your domain at the current registrar, obtain the transfer code (EPP), and start the transfer from your SkyGrid dashboard. We’ll guide you through each step and handle most of the process.
No hidden monthly fees. One-time setup fees apply only to custom managed migrations (we’ll quote this upfront). Domain registration, renewals, and optional premium services are shown clearly at checkout.
Pay monthly or save by switching to annual billing. Domains auto-renew by default (you can turn this off in your account). We send reminders before charges are processed.
Yes. We offer free basic migrations for most sites. For complex apps or large stores we provide professional migration services. contact sales for a free assessment.
Free SSL, daily malware scanning, and optional managed security add-ons. We also provide automatic OS and control panel updates.
We aim for 99.99% uptime network-wide and monitor servers continuously. If you run mission-critical workloads, ask about our SLA and premium managed options.
Upgrading is handled instantly via the control panel. Resources scale with zero downtime for most sites. our team can assist if you need manual migration.